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Publication: Light Reading
Date: 6th November 2003
Title: PacketFront Crosses the Pond
Swedish
startup PacketFront AB is taking its Ethernet-based broadband access products
to North America, where it says it's got a plan to help carriers earn
more revenues in the market for triple-play (voice, video, and data) services.
Next week the company will announce its first North American customer,
Columbia Mountain Open Network (CMON), an IOC (independent operating company)
in British Columbia.
It's
a bold move, considering the North American Ethernet access market is
packed with competition - from giants such as Cisco Systems Inc. (Nasdaq:
CSCO) to startups like Hatteras Networks. And the IOC market, where PacketFront
looks to be focusing first, is packed with even more players.
PacketFront
CEO Martin Thunman says that CMON will build a broadband network that
reaches 75,000 subscribers. He says the key to PacketFront's product line
is a software provisioning system called BECs that allows carriers to
deliver several services over the same access line, be it fiber or copper.
BECs presents a services portal to users, enabling them to select, buy,
and activate services without any intervention from the carrier.
PacketFront
sells several pieces of equipment, including Ethernet switches and routers,
customer-premises DSL and Ethernet access devices, and even a DSLAM, though
Thunman says, "If you don't want to buy the whole system we won't
sell you a DSLAM."
Originally,
PacketFront focused on Ethernet broadband, growing out of Sweden's Bredbandsbolaget
AB (B2), an operator that pioneered Ethernet-to-the-home services in Sweden.
Thunman orginally worked at Cisco, which was an equipment provider to
B2. He left Cisco to start PacketFront, where he says the company focused
on a provisioning system that could deliver more features than were available
in the point products.
In
June, the company added to its Ethernet access story by adding support
for DSL technologies (see PacketFront Sings New DSL Tune and PacketFront
Launches VDSL Products ). The company had originally shunned the technology
because it couldn't get high enough speeds - which is to say, more than
25 Mbit/s - to deliver true broadband services.
"With
one broadband Internet service at $40 per month, all it takes is one call
to the call center to wipe out your profit for the whole month,"
says Thunman. He claims that a triple-play network based on PacketFront
technology can help generate an average of $300 in monthly services revenue
for the carrier.
"You
can't depend on plain-vanilla Internet access," he says. "You
have to go for triple play."
The catch? First of all, triple-play services, while popular in places
like Asia where brand-new Ethernet infrastructure is more common, have
been much slower to pan out in North American, where aging copper plants
are the rule and the distances from the central office to the access points
is often too far to provide high-speed connections. Critics may point
out that such a business plan would work well on clean, all-fiber networks
or even VDSL, but things might get a little dicey on ADSL.
"You can do triple play over ADSL, but the big question is reach,"
says Scott Clavenna, Chief Analyst for Heavy Reading (Heavy Reading is
Light Reading Inc.'s paid research division). "The other issue is
sustaining predictable performance when there is crosstalk and noise in
the copper links."
How does PacketFront plan to strike it rich in North America? It wants
to start small - CMON isn't exactly Verizon Communications Inc. (NYSE:
VZ). CEO Thunman says it's part of PacketFront's conservative, slow growth
approach, predicated on the ability to help service providers deliver
new revenues.
"We grow with the customer," he says, "Not before the customer."
-R. Scott Raynovich, US Editor, Light Reading
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